All prices are in U.S. Dollars. Most of the products we feature on our site are hardly available throughout the USA or Canada, and in those cases where they are, they're sold for significantly higher prices. If you find any of the products we carry at a lower price, we will match it. To receive this offer, we ask that you please contact us and provide a proof of reference.
To place an Order Online: 24 hours a day, 7 days a week!
Buying from EmporioItaliano.com is easy and secure. First, browse through our website and then click on the button 'Add to Cart' for the items of your choice. The item will be added to your PayPal shopping cart. Adding an item to your shopping cart does not commit you to buying it, you can choose to place your order or continue shopping. Review your order, make any changes and updates to the quantities as desired, and then click on 'Secure Checkout' until you finish. Online order payments are executed by PayPal, global leader in online payments. Order are charged to your credit card even when an item is on backorder.
You will receive a confirmation of your order at the conclusion of your order process as well as a confirmation e-mail, including order number and total amount to be charged.
To place an Order by Phone or Mail
To place a phone order: call USA 1-561-372-8020, Monday thru Friday 8am to 5pm. Answering machine available on weekends and holidays. We accept payments by PayPal, check or money transfer.
To place a mail order: send your order with payment to: Granducati Exclusive Imports, Inc., 6453 West Rogers Circle, Suite S9, Boca Raton, FL 33487, USA - Attn.: Order Processing Do not forget to add Shipping charges to your total. See our SHIPPING page for rates.
Florida (only) state residents please note: 6.5% sales tax will be added to your product total. Sales surtax where applicable.
We are able to accept the following forms of payment: (Unfortunately we cannot accept C.O.D. orders):
Pay by Credit Card
U.S and International shoppers can pay securely with Credit Cards. To place an order please call us.
We accept Visa, MasterCard, Amex and Discovery for order payment. Orders are not charged until they are ready to ship. Our charge will appear on your credit card statement as GRANDUCATI.
Please make sure to enter your exact billing information (first, and last name, middle initial, billing address, and credit card number) as it appears on your credit card statement.
The security of your information, transactions, and money is top priority at EmporioItaliano.com and at PayPal.
PayPal automatically encrypts your confidential information in transit from your computer by using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128 bits (the highest level commercially available). Before you even register or log on to PayPal.com, the server checks that you are using an approved browser - one that uses SSL 3.0 or higher.
Once your information reaches the system, it resides on a server that is heavily guarded both physically and electronically. The servers sit behind an electronic firewall and are never directly connected to the Internet, so your private information stays private.
Pay by Check or Money Order
If you choose to mail or fax your order to us you may pay by personal check or money order (In addition to Credit Card). Please do not send cash! All payments must be in US Dollars payable to "Granducati Exclusive Imports, Inc."
Send check to: Granducati Exclusive Imports, Inc. 6453 W. Rogers Circle, Suite S-9 Boca Raton, FL 33487 United States of America - Attn.: Order Processing.
You will be charged $20.00 for any check that is "bounced" or rejected. We cannot be responsible for the late, lost or misdirected mail. We suggest you request a proof of delivery. Once we receive your mailed payment and it has been authorized (This process can take up to 21 days for personal checks) we will ship your order.
Samples are limited and the selection will change. Only 1-3 samples may be added per order. Samples may be a regular or small sample-sized product.
We make every effort to ship your order as quickly as possible - usually within 24 hours. If you contact us before your order is shipped we are more than happy to Change or Cancel your order.
All sales are final unless damaged or defective. If you have received a defect or damaged product and want to return it simply send it back (within 48 hours) in the original box with an explanation on how the damage occurred. Upon receipt of the damaged good we will ship replacements at no cost. Unfortunately we cannot refund the shipping cost of returned items.* Opened / used items are not accepted. (Read more below - Cosmetic Industry Standard Consumer Protection).
In addition if you receive something that was not to your liking, or felt the product did not meet your expectations, we will refund your purchase price on the following conditions. Items must be returned at your expense. Once the item is received we will refund your purchase price, minus original shipping cost, or portion of the shipping cost, minus a 10% restocking fee. Opened and used items are not accepted. This policy is only good for 20 days from the order date.
Please send your package via UPS or USPS Parcel Post Insured. Insuring your package protects you in case the items are damaged or lost in transit.
Carefully package the items in the original shipping box or any suitable shipping carton using plenty of padding material to protect the product(s) and include a copy of your invoice.
* Items purchased originally with Free Shipping will have standard ground shipping fees deducted from the refund.
IMPORTANT: Make sure that the items are well protected and packaged similar to the way you received them. Whenever possible, use the same packaging that was used to ship the items to you.
Cosmetic Industry - Standard Consumer Protection
We CAN NOT accept returns of personal care products once they've been opened, a standard consumer protection throughout the cosmetics industry. Consider items personal care if by opening them they are no longer hygienically safe, such as soaps, shaving brushes, creams, lotions, perfumes, etc. We do not attempt to re-sell personal care products to our customers. Therefore, once opened, these items must be discarded, representing a significant cost to us and an imposition to other customers, as many of our products are imported and in limited supply as a result.
Emporio Italiano USA works hard to maintain the information on this site as accurate as possible. Price, product availability and product information are subject to errors, omissions, and/or change. We make no warranties with respect to the claims of a product for a particular purpose, nor will we be held liable for any damages of any kind exceeding the cost of the items purchased.