Ceramic orders are normally processed within 48 hours and shipped from our Florida warehouse.
We maintain quite large inventory at our warehouse, but being our products manufactured in Italy and by several small artisan shops, is practically impossible to maintain a full stock for all items at all times…
Some items may ship in 2 - 4 weeks. Should any product be temporarily out of stock we will contact promptly to arrange later delivery. Larger orders may be shipped in more than one time, unless otherwise instructed.
Stock availability for each product can be verified by contacting us. See our Customer Service page, we will be able to tell you if the item(s) you are interested in is in stock and advise delivery date.
Standard (ground) delivery time, within the USA, is 5 to 10 business days. Express delivery charges are applicable to air shipment for orders destined to AK, HI and P.Rico. See also our Shipping page.
All ceramic orders will ship separately from other non-food and food items that you may order from our website.
Please note: all items are shipped without Signature Service unless special arrangements have been made. Emporio Italiano USA cannot be responsible for the security of packages once they are delivered. All ceramic shipments have a tracking number for easy tracking with USP.com, and shipping charges include insurance.
We are truly proud of our professional and secure DOUBLE packaging! After our thorough product inspection, each item is placed in a clear plastic bag. Then is wrapped in "Bubble- Pack" and individually boxed. Larger items are further protected with expandable "Foam-In-Place" by Instapack™. The "individual" cartons are then placed inside another box for "double-protection" as most delivery carriers require. The packing material are clean and suitable for gift wrapping.
We ship anywhere…read our Shipping page Call us for a quote for delivery to International destinations.